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Windows 8 – Windows store app installation fails on Windows 8 with error code 0x80070057

11 Nov

Last week I encountered error code 0x80070057 while trying to install an update to the “Fruit Ninja” windows store app.

The steps below were used to fix this error:

  1. Run powershell as administrator
  2. get-appxpackage -name *fruitninja* | remove-appxpackage
  3. Run “wsreset”
  4. Go to store page and click install

Thanks to this post that helped me resolve the issue:
http://www.pocketables.com/2012/10/how-to-fix-fruit-ninja-or-any-other-broken-app-on-windows-8.html

PS: I had already tried syncing the app licenses, but this didn’t resolve the issue.

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7 responses to “Windows 8 – Windows store app installation fails on Windows 8 with error code 0x80070057

  1. Larissa Lavender

    November 23, 2012 at 20:32

    Step 2 should be
    get-appxpackage -name *fruitninja* | remove-appxpackage
    (you missed out the hyphen after remove)

    Also, this removed the app completely from my app store history, I couldn’t reinstall it without paying.

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  2. Bjorn Houben

    November 23, 2012 at 21:01

    Thanks Larissa, the – was missing indeed. I added it. The app store history/licenses should not be affected though. Have you tried syncing the app licenses ?

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  3. J.P.

    December 20, 2012 at 23:03

    Didn’t work for me using Windows RT. I repeatedly tried to install Microsoft Solitaire Collection and get the same error you mentioned above. Even after the process, it stays in My Apps (not installed). Maybe the app file name isn’t actually Microsoft Solitaire Collection . . . who knows.

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  4. Bjorn Houben

    December 22, 2012 at 00:42

    I checked for you using get-appxpackage and it returned the name “Microsoft.MicrosoftSolitaireCollection”. Try using this. Should you still not be able to resolve it, please let me know.

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    • J.P.

      December 22, 2012 at 04:02

      Thanks Bjorn for looking that up. Still no dice. Same issue. After running through the steps above, and running wsreset, I still see the app in my Your Apps section under Apps Not Installed On This PC. When I try to install the app – even from a search of the store – I get the same error. Weird.

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  5. J.P.

    December 22, 2012 at 04:24

    I did a get-appxpackage for *solitaire* and it came up with one – a third-party game I had installed called SolitaireSavant. Apparently, Microsoft Solitaire Collection has never installed, so it doesn’t show up during a get-appxpackage search (I tried for *Microsoft* and got a bunch, but not the Solitaire Collection). I run wsreset and that clears the Store cache, but the items that show as not being installed on my PC don’t dissappear either. Again: weird.

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