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Category Archives: Business Process

Recordings of the High Performance Organization – HPO webinar

The recorded HPO webinar ’Hoe bouw je een High Performance Organisatie’ is in Dutch and takes about 30 minutes. It will explain the definition of a High Performance Organization (HPO) that is being used and which factors are relevant for being/becoming an HPO. You can find the recording of the webinar here.

If you want to know more about High Performance Organizations, take a look at my previous blog posts regarding HPO. These are written in English and also contain links to other useful resources.

While browsing the site I also came across a nice Dutch article about profiles of Dutch High Performing Employees (HPE). This article describes two profiles that have been defined for High Performing Employees (HPE). One of the profiles is defined from a manager’s point of view and is appropriate for evaluating current employees and recruiting new employees. The other profile is defined from a colleagues point of view and can be used for development and coaching programs. For more information, read the article.

There’s also an English HPO Leadership toolbox app available at the Apple Store and at the Google Play Store. This includes a quick test to determine your current HPO scores.

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Recordings of the book event: “What Makes A High Performance Organization”

For those who don’t know what a High Performance Organization is, please read my previous blog post because this post will only cover the event organized around the latest book from André A. de Waal called “What Makes A High Performance Organization

The event was held at the Maastricht School of Management (MSM) and was very well organized. Food and drinks were available and all aspects regarding logistics (including parking) had been properly taken care of as well.

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Book Event: “What Makes A High Performance Organization” (October 30th, 2012 in Maastricht)

For those unfamiliar with High Performance Organizations (HPO), this is the definition of an HPO:
“A High Performance Organization is an organization that achieves financial and non-financial results that are exceedingly better than those of its peer group over a period of time of five years or more, by focusing in a disciplined way on that what really matters to the organization.”

For more information about the HPO Framework, you can read more on the HPO Center website.

For those who want to know even more about HPO, they can either:

  1. Order the book “What Makes A High Performance Organization“.
  2. Attend the book event “What Makes A High Performance Organization” that includes a signed copy of the book from the author André A. de Waal. For more information about the book event, check out this link.

I’ve already read “What Makes A High Performance Organization“. And even though I was already very familiar with the HPO framework (because of previous books from André A. de Waal), I really liked the fact that it was very practical and included many real life examples and experiences from companies all over the world including Microsoft, SABMiller, Svenska Handelsbanken, HP, Unilever, Umpqua Bank, Tata Steel and KLM Royal Dutch Airlines.

I look forward to the book event and hearing more about how other companies went about transforming their organizations to HPO. If you’re attending this book event as well, please leave a comment.

Also if you want to keep track of new developments regarding HPO, you can use the following resources:

 

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My RSS feeds for keeping up with ICT news/developments (Microsoft, VMware, Cloud and gadgets)

Currently, there are many technological advancements taking place every day. To keep up with them is already very hard. To make it a bit easier I use RSS feeds to quickly filter what I think might be of importance to me.

A list of the RSS feeds I currently use can be found here , but you can also download an XML export of my RSS feeds here for easy import to your preferred RSS reader (assuming it supports XML import). I also advise you to check Microsoft’s RSS feed index so you can customize it to your own needs.

I personally use Google Reader for my RSS feeds because then my RSS feeds will be accessible from everywhere as long as I have a browser and an internet connection. When you are often on the road without an active internet connection, a dedicated client with cached articles from the RSS feed might also come in handy.

PS: The Microsoft blog rss feed had many articles added daily and can be hard to keep up with, but you can pretty quickly weed out duplicate articles and articles in foreign languages.

I hope this has been helpful to you.

 

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Examples of desired characteristics and competences in a working environment

In one of the reorganizations I was involved in, the intent was to redesign the change process. The method used was the “Brown Paper” method. The “Brown Paper” method is called this way, because everything is being modelled on a (large sheet of) brown paper as can be seen in this example. I personally really enjoyed this approach and think it can be very useful.

This method basically meant that people actually performing the tasks were brought together, were interviewed and actively participated to model the current way of working and its shortcomings. Afterwards this got transformed to the desired processes and what was necessary to realize it.

If you want to know more about it you can find a lot of information on the internet. To get some more insight I read the dutch book called “De Brown Paper-Methode” by The Brown Paper Company because they were the ones initially assisting us.

In this book I came across some examples of desired characteristics and competences in a working environment. These examples matched my personal preferences for a working environment and are very simple and straight forward in my personal opinion. In the images and excel files below these examples can be found (I have to admit I took some liberties in the English translation):

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